Hampton Inn Marion

The hotel was very clean and comfortable. Hot coffee was always available. The breakfast buffet was very good. The elevator was really slow and had there been central steps i would have taken them. The drapes in our room wouldn't open (or we couldn't figure out how they did) but we didn't really care. I think if you don't have vending machines then you should have an honor box to leave payment. Next time I stay here I'll be sure to bring my own soft drinks and water as prices were unreasonable. A bell at the desk would be good. The desk agent was always working but sometimes away from the desk (fixing the juice machine, getting coffee cups, etc.). She was very considerate and professional.

Wasted two hours checking in. Spoke with general manager of the hotel on the phone. She was very unprofessional and unhelpful.

After dealing with vehicle troubles and escaping from a very poorly rated hotel, I was relieved to be able to find rest and peace at this hotel. The staff was as helpful as possible and the stay was comfortable.

The condition of the facility did not live up to the normal Hampton Dirty , not well kept, paint peeling in the room. However, the worst was the check in the pm of 12/9/23. The attendant did not recognize that we were standing waiting for her attention. Never even looked up for several minutes. And then when she did was rude and less than helpful. The checkout experience was much better.

Stopped for an overnight stay and we're very impressed by this facility. We booked an accessible King room and it had everything we needed for the stay. While a little far from the front door, the handicapped parking was well situated just outside the door closest to our room. The walk in shower was spacious, equipped with plenty of handails, a shower chair, and a very nice handheld shower head. There was ample space to move about the room, and everything was very clean. We also appreciated the smart TV where in addition to complimentary access to Showtime one demand we could also sign in to our own Netflix account and continue watching our own shows. The breakfast in the morning was well stocked and clean.

I love that this property has both a pool and Spa. It also has a pretty nice gym, but there is also a very close 24 hour fitness & planet fitness a little further. I also love the Continental breakfast everything was so yummy! Best one I’ve experienced. They also had delicious cookies when we checked in, an excellent snack after our long drive. What I did not like was that the hotel was under construction throughout the day and we were not offered any discount for this inconvenience. Most people book hotels online and you can’t know these types of things ahead of time online through a third party system. Also the bathroom in our room was not the cleanest. My kids wanted a bath and there were disgusting floaty things in the water. At first, I thought it could be anything but they took a second bath while we were there and the same thing happened. It does seem that the bathrooms are apart of the renovation. Hopefully the renovation fixes that. Otherwise very nice overall stay.

Was out of town for work active and pleasure. Hotel was very well taken care of ,beds were comfortable , breakfast was delicious, staff very friendly. Recommend for sure.

The Assistant General Manager - Hampton Inn, Marion was absolutely THEE best. She helped me navigate and worked with me through my grief and bereavement. My mother died and I was there for her funeral. The phone service was unavailable on location, she went ABOVE and BEYOND to ensure I was comfortable and had everything that I needed. Not only that, she provided me with her cell number in the event that I needed anything. Additionally, as a M.S. patient, she didn't treat me as if I was a bother because of my disability. Because of Rachel and the team present on this past weekend, I would with no hesitation stay again with the exceptional service I received!!! She (R.C.) needs a raise, a promotion...a week off in the Caribbean, all expenses paid.

My stay at the Hampton Inn Marion was very last minute and not in my plans . My 1 year old son and myself were in a horrible car accident on I-69 , we were on our way to Missouri to start a new journey and unfortunately our car was totaled in this accident and I needed a place for the night until my family could get to me . My mom booked this room for me and when I got to the hotel & explained my situation , EVERYONE was so kind and helpful . I could not thank all the staff enough for their amazing hospitality and everything they did to quickly get me and my son into our room and safe . I have never had such a great experience at a hotel ever . If I’m ever back in the area I will definitely be staying again .